We will normally dispatch the goods to you within 14 days of receipt of order.
In the event that we will not be able to dispatch the order within 14 days then we will contact you by email to inform you of the delay with details of the expected dispatch date. In the event that this dispatch date is unacceptable to you then the order may be cancelled and your funds will be returned to you.
Receipt of orders will be confirmed by email.
Dispatch will be confirmed by email.
 

We are committed to protecting your privacy.
We will only use the information that we collect about you lawfully.
 
We collect information about you for 2 reasons:

• To process your order and
• To provide you with the best possible service.

We will only use your email address to provide you with the status of your order.
We will not email you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us.
 
The type of information we will collect about you includes:

• your name
• address
• phone number
• email address

We will never collect sensitive information about you without your explicit consent.
Completion of an order form implies that we may store the information provided on the order form for the purpose of delivery and normal company records. The information we hold will be accurate and as up to date as the latest information provided.
You may request to see the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy.
 
We will not divulge your email address to a third party without your consent.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
 
We may use technology to track the patterns of behaviour of visitors to our site. This can include the use of a "cookie" which will be stored on your browser. You can modify your browser to prevent this happening. The information collected in this way could be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, emailing us.